Hard Rock Cafe is looking for friendly outgoing hard working staff!
The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).
Basic functions of the Server include:
- Taking guests’ orders • Running food • Handling cash & other forms of payment • Making proficient sales transactions - using a point-of-sale system • Properly checks I.D.s – for guests who appear to be under 30 years old • Demonstrating responsible alcohol service • Demonstrating impeccable product knowledge • Suggestive selling - using proven techniques • Answering questions - accurately and politely • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience • Maintaining a clean & organized station – including pre-bussing & table maintenance • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc • Demonstrating knowledge of all table/station numbers • Directing guests to areas & restrooms • Creating memorable experiences • Entertaining guests to create “Raving Fans”
Job Requirements include:
- Must be at least 19 years old to be employed o In some U.S. states, a legal minimum age is required to serve food & alcohol (ie, Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements • Follows all food safety & sanitation procedures o In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (ie, California law requires this) • Practicing all general safety standards • Performing duties which require bending & reaching • Lifting & transporting up to 25-pound dining chairs, booster seats, high chairs, and food/drink orders (from bar & kitchen to guests’ tables) – if applicable, emptying trash cans weighing up to 100 pounds • Standing or walking, for up to 8+ hours • Maintaining a well-groomed appearance (“having a plan”) • Following all uniform guidelines • Recycling products, where possible • Remaining calm in a hectic, fast-paced atmosphere • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency • Displaying a positive and outwardly friendly attitude toward guests • Maintaining HRC’s 5 core Values and Mission Statement
Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume shifts. Please see the Busser job description.
Art der Stelle: Vollzeit, Teilzeit, Werkstudent
Gehalt: ab 12,50€ pro Stunde
Arbeitszeiten:
- 10-Stunden-Schicht
- 8-Stunden-Schicht
- Frühschicht
- Jedes Wochenende
- Spätschicht
- Tagschicht
Leistungen:
- Flexible Arbeitszeiten
Sonderzahlungen:
- Trinkgeld
- Urlaubsgeld
- Weihnachtsgeld
Arbeitsort: Vor Ort
