Based within the national head office in Macquarie Park, this well-known and established brand is seeking a customer service representative on a temp to perm basis starting asap! This role is all about animals, so you must be a lover of pets and comfortable to work in a pet friendly office.
This organisation is looking for a committed and driven customer service professional to join their growing team. Whether you have experience within Hospitality, Retail or Call-Centre customer service we encourage you to apply.
The Role
- Provide exemplary customer service over messenger, social media phone, email and live chat.
- Your channels will change to provide you with variation during your day.
- Use the system to work through cases lodged by customers via the website.
- Troubleshoot issues the customer has with processing orders.
- Data entry into the system for orders and customer details.
Skill & Experience
- Previous experience within a customer service and/or client serving position.
- Commitment and passion for customer service.
- High levels of attention to detail and accuracy - Strong data entry experience.
- Ability to learn new systems quickly.
- A lover of animals!
If this sounds like the right role for you to develop your existing customer service skills, or if you’re wanting to work close to home in Macquarie Park, please apply now and Aiden Boast at people2people will be in touch.
At people2people and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
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