Director, Sales & Account Management [South Korea]

 

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Job Title:

Director, Sales & Account Management

Job Description

We are seeking a highly skilled Director of Sales and Account Management to lead our sales efforts in Korea. This role will be responsible for driving new business acquisition, managing existing accounts, and maintaining strong relationships with clients. This is a team effort and you will demonstrate strong leadership of the multi-disciplinary bid team ensuring the team meet deadlines, client expectations and deliver efficiently and to the highest quality.

You will be the face of Concentrix for our current and prospective clients, you must therefore demonstrate high integrity at all times and be fanatical about our clients’ and tenacious in the pursuit of excellence. You must be able to demonstrate a high degree of sagacity when it comes to economic, operational and solution trends that affect our clients and you will need to maintain accurate and up to date salesforce records.

Responsibilities

• Develop and implement a comprehensive sales strategy to drive revenue growth and achieve sales targets in Korea.
• Identify new business opportunities, target potential clients, and effectively position our products/services to win new logos.
• Lead the sales team in executing sales plans, including prospecting, qualifying leads, presenting proposals, and negotiating contracts.
• Oversee and nurture relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling.
• Collaborate with the account management team to develop strategic account plans, provide guidance on customer retention, and foster long-term partnerships.
• Monitor key account metrics, track sales performance, and provide regular reports to senior management.
• Lead, motivate, and develop the sales team, fostering a high-performance culture focused on exceeding targets.
• Provide coaching, training, and ongoing support to the sales team, helping them enhance their skills and achieve individual and team goals.
• Collaborate cross-functionally with other departments, such as marketing and operations, to align strategies and optimize sales efforts.
• Stay up-to-date with industry trends, market dynamics, and competitor activities to identify emerging opportunities and potential risks.
• Conduct market research and analysis to gain a deep understanding of customer needs, preferences, and buying behaviors within the domestic market in Korea.
• Leverage market insights to drive product/service improvements, refine sales strategies, and support the development of new offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field (advanced degree preferred).
• Proven experience as a Sales Director or in a similar leadership role within the Korean market.
• Fluency in both Korean and English, with excellent written and verbal communication skills in both languages.
• Strong experience managing large P&L and should have sharp financial acumen
• Ability to map and size up to C level in client eco system
• Ability to understand the CX needs of a given client, identify critical areas of opportunity and provide guidance to the delivery and solution team to stitch an effective value proposition in line with organizational capabilities.
• Strong knowledge of the domestic market within Korea, including an understanding of customer dynamics, cultural nuances, and business practices.
• Demonstrated success in new business acquisition, with a track record of consistently achieving or exceeding sales targets.
• Experience working in a global business environment, with the ability to navigate and leverage international resources effectively.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
• Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
• Exceptional interpersonal skills, with the ability to build and maintain strong relationships with clients, stakeholders, and internal teams.
• Highly organized, with strong project management and prioritization abilities.
• Willingness to travel as required within Korea and occasionally internationally.

Join our dynamic and innovative team as the Director of Sales and Account Management in Korea and play a key role in driving our growth and success in the market. If you are a strategic thinker, a results-oriented leader, and possess the necessary language skills and market knowledge, we invite you to apply and be part of our exciting journey.

Location:

KOR Gangnam

Language Requirements:

Time Type:

Full time

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