Eurofins Biomnis is the leading independent provider of medical laboratory testing services in Ireland. Through our ISO 15189 accredited laboratories in Sandyford, Dublin we employ more than 350 skilled staff and we offer over 3,500 clinical tests to provide medical professionals with actionable information vital to diagnosing, treating, monitoring and preventing human disease. In 2022, we performed over 4 million tests for health care providers throughout the country. We are part of Eurofins Scientific Group.
We now require a:
Senior Quality Assurance Officer
We are currently seeking to recruit a Senior Quality Assurance Officer to join our team in our Quality Department at Eurofins Biomnis in Sandyford, Dublin 18.
Reporting to the Quality Assurance Manager in our Quality Department, the main responsibilities for the successful candidate will be in maintaining our Quality Management System to assist Eurofins in maintaining a high standard in medical testing.
This is an excellent opportunity for a professional with good organizational skills, a strong communicator and ability to work in a team to help continue the development of our company.
What we offer:
As an employer, we’re keen to look after our people with as much dedication as they look after our clients and their colleagues. Our employees attend regular equality conversations and workshops on diversity, inclusion and belonging. We offer very competitive salaries, flexible working hours, excellent training and exceptional career prospects. You will receive a very attractive salary and overall benefits package which includes: Higher Education Policy, Health Insurance, Life Assurance, Income Protection, Pension Scheme, Eurofins Employee Referral Programme, Bike to Work and you will be part of the company’s Annual Bonus scheme. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.
Main Responsibilities
- To assist Eurofins in maintaining a high standard in medical testing.
- Provide support to clients and colleagues to ensure a first-class service.
- To maintain and enhance their professional knowledge and skills as required.
- Work with colleagues to contribute towards the continuous improvement of the department.
- Demonstrate behaviour consistent with the mission and values of Eurofins
- Assist in the organisation of workload, prioritising tasks to ensure the effective running of the department.
- Observe the strictest confidence when dealing with all aspects of patient and Company information
Specific Tasks
- Use of the Laboratory Information Management Systems in place in the laboratory.
- Ensuring, in conjunction with the Quality team, that the laboratory and Logistics division operates within the company’s quality management systems to meet the requirements of ISO15189 accreditation and ISO9001 certification, the Eurofins Group policies and any relevant regulatory requirements.
- Maintain ISO9001 certification and associated QMS.
- Support the existing Quality team and maintain the company’s quality management system (QMS).
- Assist in the creation, review and approval of internal quality documents as per company’s procedures for document control. Support to the existing Quality team with client requests.
- Conduct internal audits and participate in external audits (e.g. assessment bodies, clients).
- Conduct external audits (as directed by the Quality Manager).
- Preparation and submission of documentation to the external bodies in advance of external audits e.g. INAB, NSAI. Preparation and submission of documentation as clearance to non conformities raised within the agreed timeframe.
- Oversee the management of the quality system records, storage and archival processes.
- Provide quality direction, oversight and continual improvement for new and existing processes and systems ensuring implementation activities are robust and timely.
- Carry out training on the QMS and QPulse for new and existing employees.
- Assist in the development and tracking of critical quality processes such as CAPA, complaints, internal/external audit findings, and non-conforming reports.
- Assistance with the clearance of non-conformities raised in quality audits, incident reports raised and investigation of complaints and their effectiveness.
- Assist in the maintenance of current modules and the development of additional modules on QPulse.
- Participate in process / continuous improvement initiatives.
- Assist in the development, management, maintenance and analysis of departmental Key Performance Indicators (KPI’s).
- Review and approval of assay and equipment verifications.
- Liaise with the various departments on change control and inform the various departments. Prepare and submit INAB as required.
- Assist the various departments in the management of equipment (including the Temperature Monitoring System). Oversee equipment calibration and performance review.
- Organise and carry out meetings with the various departments as assigned by the QA Manager. Organise (in conjunction with the quality manager) and assist the various departments in the preparation of the Annual Management Review Meetings and preparation for external audits.
- Perform other Quality System duties and involvement in any other projects relating to standard requirements as assigned by the QA Manager.
Education
- A 3rd level qualification in Quality Assurance and/or a science discipline a distinct advantage, however a combination of experience and training will be relevant for the role
Experience
- Candidate should have at least 2 - 3 years Quality Assurance experience in a clinical diagnostic laboratory or similar role
- Knowledge of QPULSE would be an advantage
- Understanding of ISO15189 accreditation and ISO9001 certification
- Experience in INAB Audit/Accreditation process
Knowledge
- Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office
Skills and Abilities
- Strong communication and interpersonal skills
- Demonstrate ability to evaluate information, solve problems and make effective decisions
- Demonstrate ability to identify and resolve systems failures and anomalies.
- Evidence of strong commitment to the provision of a quality service.
- Demonstrate flexibility and openness to change with the needs of the services.
- Enthusiastic with excellent attention to detail
- Ability to work as part of a team – but can work independently on own duties
Additional Information
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
In 2022, Eurofins generated total revenues of EUR €6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
Your data:
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Eurofins Biomnis is an Equal Opportunities Company.
