About us
ClickMe Cars is a new player in the car subscription industry.
Our unique offering has led to significant business growth over the last 3 years. We're looking for a team player to join us to keep the business under control as we grow to the next level.
We are a small team - so your efforts will make a difference.
We believe in doing things differently - so your ideas will be listened to.
We are growing - so you will be part of shaping our exciting future.
Your role will evolve based on the business’ needs and your natural talents and experience.
About you
- Critical thinker and decision maker - You understand the situation, consider the options and select the most appropriate course of action.
- Evidence based - You ensure that decisions are based on verifiable facts.
- Service orientated - You're actively looking for ways to help our customers and the team.
- Clear communicator - You're easy for others to understand in verbal and written communication.
- Active listener -Giving full attention to other people, taking time to understand the points being made, asking questions as appropriate, and not interrupting.
- Time Management - You prioritise your work and manage your time to achieve the best outcome.
- Adaptable & Flexible - You are comfortable with changes in the workplace and can roll with the punches.
- Drivers licence - You have a driver's licence or are willing to getting one.
- Support local - You live within 45 minutes drive of our office.
- Computer skills - You know your way around Xero and Google Workspace (Sheets & Drive), or you can learn quickly.
Specific car knowledge is not required for this role.
About the role
You're the one that ensures our customers are subscribing to cars in accordance with our policies and procedures. You'll do this by:
- Requesting car-related information such as odometer readings and service bookings from customers, recording the information and responding to customers where required.
- Reconciling payments in Xero, sending customer payment reminders, and coordinating car recovery where required.
- Receiving cars from customers at the end of their agreement and refunding bonds.
- Processing bills in Xero and paying monthly accounts.
- Liaising with our fleet insurer and third party insurers to recover funds.
- Assessing some customer applications.
Work from home: some parts of this role can be completed from home. This role is mostly based in the office.
Benefits
When you work with ClickMe Cars, you also get these great perks:
- Event perks: we believe in fun and celebrating achievements!
- Team lunches: team lunch is on us, every week.
- Car perks: Need a car? Or something for your car? We've got the best prices in town and always look after our team.
- Staff gym: we have a gym in the office just for staff.
- Autonomy: work directly with the business owners - no middle management here.
- Growth: grow your career as the business grows.
- Flexibility: flexible work hours where the role allows.
Our culture
- We are very outcome focused and detailed oriented.
- We love a laugh and a story - especially during the weekly team lunch.
- Overtime is occasional - not all the time.
Diversity
We strongly value diversity and we hope you do too. If you have a diverse background, we want to hear from you.
Applying with us
If you like what you’ve read, we encourage you to apply with a maximum 2-page CV. Please also send us a cover letter telling us about your proudest achievements and also why you think you'll be a good fit for the role.
Job Type: Full-time
Salary: $65,000.00 – $75,000.00 per year
Benefits:
- Employee discount
- Free food
- Gym membership
- Parental leave
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Windsor, QLD 4030: Reliably commute or planning to relocate before starting work (Required)
Licence/Certification:
- Driver Licence (Required)
Work Authorisation:
- Australia (Required)
Work Location: Hybrid remote in Windsor, QLD 4030
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